About maidodo Returns and refund Policies
Overview
maidodo store maidodoinc.com offer returns for items within 30 days of receipt of shipment.
Our refund and returns policy last 30 days. ( including Amazon fulfillment, eBay fulfillment, and other warehouse ） If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. with some exceptions:
maidodo store doesn’t accept returns of the following items:
- Computer laptops, desktops, and Kindles more than 30 days after delivery
- Items classified as hazardous materials or that use flammable liquids or gases (contact the manufacturer directly for service, warranty, return, and refund information)
- Any product missing the serial number or UPC
- Downloadable software products
- Online subscriptions after they have been accessed
- Gift cards (except as required by law)
- Prepaid game cards (World of Warcraft, Xbox 360 Live, Wii Points, etc.)
- Some jewelry orders
- Some health and personal care orders
- Grocery products
- Open software
- Items with special shipping restrictions
- Live insects
Note:
If you have a nonreturnable item that arrived damaged or defective, you can request a refund or replacement in Your Orders. If the refund or replacement option is not available, you can contact us.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at plum@maidodoinc.com or plumsagering@hotmail.com
Sale items
Only regular-priced items may be refunded. Sale Deals items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at plum@maidodoinc.com or plumsagering@hotmail.com. and We will send your items return address.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail send us an email at plum@maidodoinc.com or plumsagering@hotmail.com. Include your reason for return and We will send your items return address.
You will be responsible for paying your own return shipping. Or maidodo will bear the shipping cost.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
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